Stride/Stride Order
For restaurant groups, 1–50 branches
Every order through an aggregator costs you a cut of the bill and tells you nothing about who placed it. Stride Order is the same operation run under your own name — and you keep all of it.
Taken from every order you deliver
Apps your team gets, on one system
Of the customer list is yours
Arabic and English, right to left
The customer app
This is the customer app, running here on a sample menu. Add dishes, place the order, watch it go to the kitchen. On the real thing every screen carries your name instead of ours.
Your brand. Your customer. 0% taken.
Straight to the kitchen screen. Nothing taken in commission, and the customer is on your list — not somebody else's.
Sample menu · no real order
What you get
01 · The margin
You already paid to make the food and paid the driver. The commission is a third cut, taken off the top of a bill you earned — and it grows exactly as fast as you do. A good month costs you more.
Stride Order is a flat monthly fee per branch. Double your orders and you pay the same. Every extra pound of that growth stays with you.
02 · The relationship
On an aggregator, the customer is theirs. They know who orders from you, how often, what they like and when they stop. You get a payout summary. The day the commission goes up or a competitor pays for better placement, none of that demand is yours to keep.
With your own app, every customer who orders is on your list — with their history, their favourites and their address book.
03 · The apps
A customer app in your branding, in your own store listing. A driver app for your riders. A kitchen screen that shows the ticket the second an order is accepted. And a back office where you run the menu, the branches, the prices and the day.
Nothing anywhere says Stride. That is the point of it.
04 · The operation
Branches are never identical, so each one gets its own menu, prices, opening hours and sold-out items. Draw the area each branch delivers to on a map, and an address sends itself to the right kitchen — or tells the customer before checkout that nobody covers them.
When a branch is slammed, mark it busy and the promised time stretches. When it needs to stop, pause it without closing the app.
05 · Growth
Because the order history is yours, you can do something with it. Build a group from what people actually ordered — everyone who used to order weekly and stopped, everyone who only ever buys from one branch — and send them an offer worth coming back for.
Loyalty points, coupon codes, birthday offers and per-branch promotions, all running off the same customer list.
Compared with
| What matters | Ordering through an aggregator | Stride Order |
|---|---|---|
| What each order costs you | A percentage, every time | Nothing — a flat monthly fee |
| Cost as you grow | Rises with every order | Flat, whatever you sell |
| Who owns the customer | They do | You do |
| Whose brand is on the app | Theirs, next to your competitors | Yours, on its own |
| Marketing to your customers | Not available to you | Yours to run |
| Who delivers | Their fleet, their rules | Your drivers, your map |
| Getting found by new customers | Their strength — they bring traffic | Yours to build |
That last row is real, and we will not pretend otherwise. Aggregators are good at putting you in front of people who have never heard of you. Most of our clients keep a listing for discovery and move their regulars — the people who already know what they want — onto their own app, where the order is worth more.
Questions
A one-off setup for your branding and the store listings, then a flat monthly fee per active branch. No percentage of anything. Tell us your branch count on WhatsApp and you will get the number in the first conversation.
Setting up your system, branding, branches, menu and delivery areas is the quick part. The longer wait is usually the app stores reviewing your apps. We will give you a realistic date once we know your setup.
No, and most people shouldn’t straight away. They are good at bringing you customers who have never heard of you. The move is to keep that, and give your regulars a reason to order direct instead.
Yes — Stride Order runs your fleet, it does not supply one. If you already deliver yourself, this replaces the phone calls and the guesswork with a proper dispatch screen.
Today the system is built around cash on delivery, counted per driver and reconciled at handover, because that is how most of our clients are actually paid. Tell us what you need and we will be straight with you about what it takes.
That works. The system is built for groups up to about fifty branches, but a single busy restaurant with its own drivers is a perfectly normal starting point.
Need the till as well as the delivery?Stride POS is our point of sale — it keeps selling when the internet goes down.
See Stride POS →Tell us how many branches you run and whether you deliver yourself. We will walk you through the customer app, the kitchen screen and the dispatch map with your menu loaded — and give you a price in the same conversation.
Sat–Thu, 9:00–18:00 (GMT+3) · Arabic or English